Shipping Policy

Last updated: July 22, 2026

Every Moodivate order is packed and shipped from Texas-based fulfillment partners here in the USA. Here's exactly how it works.

Where We Ship

We currently ship to all 50 U.S. states. We do not ship internationally at this time — if you're outside the U.S. and want Moodivate, email us and we'll let you know when that changes.

Rates

Lower 48 states: $6.35 flat-rate standard shipping.
Alaska & Hawaii: $12 economy shipping.
Free shipping: orders of 2 or more pouches ship free with code BUY2SHIPFREE at checkout. Promotions may include free shipping when stated.

Processing and Delivery Times

Orders are typically processed and handed to the carrier within 1–3 business days (orders placed on weekends or holidays start processing the next business day). Standard delivery usually takes 3–7 business days after processing, depending on your location. You'll receive a confirmation email when your order is placed and a tracking email when it ships. These are estimates, not guarantees — carriers occasionally run late, and we appreciate your patience when they do.

Subscriptions

Subscription orders are billed and shipped automatically on your renewal date each cycle. Shipping is charged at the standard rates above unless your plan states otherwise. You can pause, skip, or change your renewal date anytime from your account portal.

Address Issues

Please double-check your shipping address at checkout — we're a small team and orders move to fulfillment quickly. If you catch an address mistake, text or email us as soon as possible and we'll try to intercept it. Orders returned to us as undeliverable due to an incorrect customer-provided address can be reshipped; we may ask you to cover the reshipment postage.

Lost, Stolen, or Damaged Packages

If tracking shows your package is lost in transit or it arrives damaged, contact us within 30 days of the ship date and we'll work with you to make it right as described in our Return & Refund Policy. For packages marked "delivered" that you can't locate, please check with household members and neighbors and allow 48 hours (carriers sometimes scan early) — then contact us and we'll help.

Questions

Email team@drinkmoodivate.com or call/text Jon & Mike at (936) 228-6261. Yes, it's really our cell.